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customer feedback   From: Gemma Lipscomb
Sent: 12 November 2003 23.35
Subject: Femme TENS hire

Thank you for your efficient service of despatching the TENS machine I was a little late ordering it.

It was my saving grace during labour. Gas & Air made me sick. I couldn’t get an epidural, until it was too late and I could not co-operate for the anaesthetist, they were both busy with two c-sections. TENS was my main form of pain relief and was very effective.

From: Tim Peart
Sent: 04 November 2003 19.26
Subject: TENS hire

I found the TENS machine really helpful – I used it in pre-labour and early first stage and it definitely got me through! I went on to deliver our daughter with gas and air in a birthing pool. We are doing well. Thank you!

From: Rachel Preston
Sent: 31 October 2003 14.23
Subject: Your service was excellent

We thought your service was excellent. Speedy despatch of unit and spare batteries.

Thank you very much – it was much appreciated.
  From: Caroline Gilbert
Sent: 30 September 2003 10.54
Subject: Speedy despatch

Thank you so much or the speedy dispatch.
My baby daughter arrived 2 weeks early and the TENS machine helped me no end.

I’d recommend it to all mums.

From: J Campbell
Sent: 21 March 2003 13.01
Subject: big thank you

I would like to take this opportunity to say a big thank you. The TENS unit really worked well and baby Siobhan was born on 17.03.03 Thanks

From: Simon Rogers
Sent: 26 August 2003 17.58
Subject: TENS invaluable help during labour

The machine was of invaluable help during labour and was the only source of pain relief used by my wife in delivering our son. Many thanks for the rental service.

From: V Jackson
Sent: 22 July 2003
Subject: babycaretens

Couldn't have done it without the TENS. Hope to hire it again for baby number 2!!
From: Julie Dale
Sent: 03 December 2003 13.01
Subject: The Femme TENS hire

Many thanks for the loan of the TENS machine, I found the TENS machine invaluable. In fact, it was the pain relief I needed in the first stage of labour and I would recommend all mothers to use one!

From: Sarah Holmes
Sent: 01 December 2003 17.50
Subject: TENS

Our second beautiful daughter was born 19.11.03. I found the TENS machine extremely helpful (once again) – so I thank you very much.

From: Barbara Manson
Sent: 24 November 2003 20.55
Subject: Femme TENS hire

After 16 hours of labour our son was born, in our bedroom at home. He arrived at 01h45 on 11.11.03, weighing in at 7 pounds and 1 ounce. I ended up only using a TENS and a couple of tugs of Entonox, and the delivery went very well. Thank again for providing this access.

From: Grace Moreland
Sent: 24 November 2003 16.45
Subject: Lady TENS hire

It was a great help to me during the recent birth of my son

From: Anita Gallagher
Sent: 24 November 2003 07.53
Subject: Hire of the Babycare

Thank you for the hire of the Babycare TENS machine, it helped me achieve a drug free birth. Baby Neve arrived days late and with the help of the Lady TENS I felt very much in control of the contractions.

From: Anita Gibson
Sent: 13 November 2003 09.25
Subject: Babycare TENS hire

TENS made a real difference to the painful process. Thanks again.
  From: Emma Rivers
Sent: 22 October 2003 14.45
Subject: natural birth with the TENS

I would like to say how pleased I was with your machine, it enabled me to have a natural birth that I was hoping for. Our son, was born at 3.38am on 2.10.03, after me using the TENS machine for approx the previous 12 hours.

I would definitely recommend both the use of TENS, and also hiring the machine through your company as the service I received was good. Thanks again.

From: Kelli Lynch
Sent: 17 October 2003 08.26
Subject: good labour without pain relief!!

Thank you for hire of the TEN machine. It was fabulous and I had a good labour without pain relief!! The unit was presented very well and clean. I would recommend your company to others for hire of TENS.

From: Helen Thornton
Sent: 13 October 2003 10.25
Subject: Your service was excellent

This was absolutely marvelous– I used it though the majority of first stage – Brilliant, thanks.

From: Lee Leach
Sent: 12 October 2003
Subject: Femme TENS hire

FANTASTIC Home birth with only TENS and Entonix – couldn’t have done without it!

From: Natalie Mitchell
Sent: 10 October 2003
Subject: Hire of the TENS

My baby was two and a half weeks early and the unit arrived four days before she was born. So I thank you profusely for your prompt and efficient service and delivery.

From: Sarah Ingleby
Sent: 01 October 2003 10.54
Subject: 804OB TENS hire

I enclose the TENS 804OB and thank you very much for its use. The machine worked brilliantly and enabled me to stay at home a lot longer than I envisaged.
  From: Mrs M Reid
Sent: 03 June 2003 22.14
Subject: excellent service

"I used it throughout my labour and only realised how effective it was when I removed it to have a bath!"

From: Mrs J Waxman
Sent: 04 May 2003 12.00
Subject: excellent service

May I take this opportunity to thank you for the efficient, swift service your company provided. The cost of hire proved not only highly competitive but indeed significantly less expensive than certain other well known companies. I have already recommended your company to several people. Thank you.

From: J Cooper
Sent: 21 Jan 2003 19.00
Subject: thank you

Thanks v.much - it was a life saver!

From: Sarah Grundy
Sent: 23 Dec 2002 19.00
Subject: excellent service

I found the TENS machine extremely effective as a method of pain relief (the only one I used!) and have already recommended TENS, and your company specifically to several friends expecting babies soon, Compared to others my friends have hired TENS machines from (no names!) you stand out a mile.

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